For certain kinds of prescription drugs, you can use our network mail order pharmacy. Generally, the drugs available through mail order are drugs that you take on a regular basis for a chronic or long-term medical condition. Drugs not available at our mail order pharmacy are marked as "not mail" (NM) on our List of Drugs (Formulary). 

Using a mail order pharmacy allows you to:

• Order up to a 90-day supply of drugs.
• Have your order delivered safely to your door. This may mean fewer trips for you to the pharmacy.

Usually, you can expect to receive your drugs within 10-14 days from the time the mail order pharmacy receives your order. If your mail order is delayed, you can contact the pharmacy directly or Member Services for help.

For certain kinds of prescription drugs, you can use our preferred mail order service –CVS Caremark®. Generally, the drugs available through mail order are drugs that you take on a regular basis for a chronic or long-term medical condition. Drugs NOT available at our mail order service are marked as “NM” (not mailed) on your plan’s List of Drugs (Formulary). 

The CVS Caremark® website offers you the ability to check the status or balance of an order, request a prescription transfer from a retail pharmacy, update personal information, and pay for your order online all within a secure portal.

Our preferred mail order service allows you to:

• Order up to a 90-day supply of drugs
  (excluding our Specialty Tier 5).
• Enjoy free standard shipping, safely and discreetly to your door.
• Save time and make fewer trips to the pharmacy.
• Receive prescription refills and renewals automatically with our ReadyFill at Mail (RFM) program.